Wooden Kitchen Tongs

Ready to ship in 1-2 weeks

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Shipping Policy

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Some of our smaller items can be shipped within a few days of receipt of order but as many of our products are hand-made and painted to order we aim to update you on dispatch within 1-2 weeks. If it is going to be longer than this we will contact you and let you know.

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Refund Policy

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Returns Policy
We hope you will love your Ella’s Kitchen Company purchase, but if you find it unsuitable or are not entirely satisfied, provided you notify us within 7 days of receipt and return it to us within 14 days of receipt unused and in its original packaging and in perfect condition, you will be entitled to a refund or exchange. Please ensure that the product is packed and labelled carefully so that it is not damaged or lost in transit as the goods are at your risk until they are returned to us. We recommend using registered post and retaining the proof of postage. Please note that we cannot refund return delivery charges unless the item you received was incorrect, damaged or faulty. If an item is recieved faulty and you have notified us within the correct amount of time, it may be that we ask you to dispose of it. We will not pay for the cost of return unless it is sanctioned by us so please check before returning the goods to us. This does not affect your statutory rights. To return any products to us, please: 1. Contact us at info@ellaskitchencompany.com stating: * your order number * reason for the return of your order * whether you would like a refund or exchange 2. Pack the items back in the parcel, attach the invoice and send it back to:

Unit J, Stanley Court, Glenmore Business Park, Salisbury, SP27GH